The terms governing use of this website and our transport services.
Last updated:
Transport requests are confirmed by phone after our team reviews the patient details, route and insurance. A confirmed time window is provided at booking. Same-day requests are accommodated when possible and prioritized by clinical need and route.
Same-day cancellations are accepted by phone. Recurring schedules (dialysis, ongoing treatment) can be paused or updated by calling the office. We do not bill for cancelled trips except where a long-distance route incurred booked time.
A Believers EMS LLC is enrolled with Medicare, Texas Medicaid and most major private insurance carriers. Self-pay rates are quoted in writing before transport. We never bill before service is performed.
Our crews follow Texas DSHS protocols and standard EMS practice. We carry full commercial and professional liability insurance. Claims related to transport are handled under Texas law.
This website is provided as-is for informational and scheduling purposes. We strive for accuracy but reserve the right to update content. The website is not medical advice.