HIPAA Notice of Privacy Practices
Your rights. Our duties. How patient health information is protected.
Effective: September 2026
Quick answer
How we use PHI
We use protected health information to: (1) coordinate and provide your transport, (2) bill Medicare, Medicaid or your insurer, (3) run our operations safely (training, quality, audits), and (4) meet legal and regulatory requirements (Texas DSHS, OIG, public health reporting where required).
Your rights
You have the right to: (a) inspect and copy your PHI, (b) request corrections, (c) request an accounting of disclosures, (d) request confidential communications, (e) request restrictions on certain uses, (f) receive a paper copy of this notice, and (g) file a complaint without retaliation.
How to file a complaint
If you believe your rights have been violated, you may file a complaint with us at abelieversems@sbcglobal.net or by mail to A Believers EMS LLC, 13940 Bammel North Houston Rd, Houston, TX 77066. You may also file with the U.S. Department of Health and Human Services, Office for Civil Rights. We do not retaliate against anyone for filing a complaint.
Privacy Officer
Direct HIPAA-related questions to our Privacy Officer, Rodney Baker, at (281) 587-8700.
One call. The Baker family on the other end.
Call Rodney or Rod directly to book a transport, ask about Medicaid coverage, or coordinate a discharge. We answer the phone ourselves — the way it should be.